GTC

Preamble

Pila Production (hereinafter „we“) will carry out your internet order on the basis of the following terms of use („YOU“) in the version valid at the time of your order.

Cancellation Right according to the Distance Selling Act

The customer has the right to cancellation of his end of the directed declaration of intention of the contract. The cancellation term amounts to two weeks and does not begin before receipt of this instruction and fulfilment of the informational obligations according to §312 c paragraph 2 of the Civil Code; for the deadline the timely sending of the cancellation explanation suffices. The explanation needs no grounds and is to be explained in text form to Pila Production, Customer Support, post office box 135, D-72135 Dettenhausen, fax +49 (0) 7157/6691 526.

A fax or letter including the customer number as well as an original signature [of the concerned customer] suffices for the text format. In case of already granted and enlisted services, the cancellation right does not apply.

Conclusion of the contract

(1) The offer is open. After your order we will initially confirm the receipt of your order. After checking the availability you will receive a confirmation of your order, if the product is available. Only with this (second) confirmation of your order, the contract is being concluded.

(2) You are herby asked to communicate any deviation between our confirmation and your order.

Delivery

(1) We try to deliver as soon as possible. Information about delivery time is not binding. Partial delivery is possible, of course, postage and packing will only be charged once.

(2) We charge the actual fee for postage. We will add EUR 10.50 for postage, packing and insurance within Germany. Any additional costs for shipping abroad will be charged on top. In case of taxes, costs for customs and storage costs are to be paid by the customer.

Payment practice and reservation of proprietary rights

(1) The delivered merchandise has to be paid within 10 days after receipt, stating our invoice number. In case of new customers or if we deliver to customers outside Germany we will ask for advance payment or payment via credit card.

(2) Our prices are net prices and do not include the currently effective German V.A.T. (MWSt).

(3) Until complete payment, the merchandise remains our property.

Guarantee and Liability

If you are an entrepreneur (e.g. if you are acting at the time of the conclusion of the contract in commercial or freelance manner) the following applies:

  • a) Claims for damages because of defects prescribe within one year after the delivery of the merchandise. Other claims for damages prescribe within five years at the latest, unless legal rules stipulate an earlier date of prescription. These alleviations of prescription are not applicable, if we are charged with intent or gross negligence.
  • b) For Claims for damages our liability is limited to intent and gross negligence. This is not applicable for the violation of essential contractual obligations, as well as for damages to body, life and health. The two previous sentences are also applicable for vicarious liability.
  • c) We choose, if we perform supplementary performance by additional delivery or rectification of defects. Your right, to choose between abatement and withdrawal from the contract, if the supplementary performance fails, is not affected.

If you are a consumer (e.g. you are not acting in a commercial or freelance manner), the above mentioned restrictions do not apply.

Set-off

You may only set off claims against us, as far as they are legally binding ascertained or undisputed.

Data protection

(1) Use of personal data:

All personal data will be treated confidentially. The rigorous regimentations of the Federal Data Protection Act (Bundesdatenschutzgesetz) will be strictly complied with. The personal data transmitted by you, which is necessary for the transaction, will be saved electronically. The data needed for the transaction will be forwarded to our service partners (e.g. the logistic company that delivers the merchandise and the bank which is charge of the payment). The amount of forwarded data is limited to the necessary degree.

(2) Use of cookies:

A cookie is a small text file, which is saved in the memory of the browser. In this text file no personal data will be saved, only a row of numbers which can be allocated to the user is saved. You can administer the use of cookies in your browser and block cookies if you like.

Miscellaneous

(1) All works displayed are protected by copyrights. It is especially forbidden, to copy these pictures, to alter, print or publish them. Violations will be prosecuted in respect to criminal, as well as civil law.

(2) German law applies.

(3) Place of jurisdiction and performance for German merchants and for foreign customers is Stuttgart, Germany.

(4) In the case that a clause of the terms of use and this disclaimer should be invalid or impracticable, it shall be replaced by a valid or practicable clause that is closest to the essence of the invalid or impracticable.

Imprint

Pila Production

P.O. Box 135 | Karlstrasse 19
72135 Dettenhausen
Germany

Tel +49-(0)-7157-6691 524
Fax +49-(0)-7157-6691 526

E-Mail: service at @art-galery.de
www.art-galery.de

CEO Angelika Haenssler

Steuer-Nr. FA Tübingen 086.065.60635 | UST-ID DE146901722